Knowledge Base

All Articles

How do I use eBrokerHouse for my showings?
Activating daily task reminder emails
Active vs Inactive
Adding a BPO
Adding and searching a buyer
Adding and searching a listing
Adding contacts
Adding tasks for a buyer lead?
Am I able to email from eBrokerHouse?
Are there any restrictions on archived listings?
Assigning a BPO
Attach instructions and documents for buyer agents to view/download.
Backing up a buyer transaction
Backing up BPO files
Backing up your listings
Can I automatically send an email upon rejecting an offer?
Can I back up my files?
Closing out a buyer
Closing out a reimbursement
Contact Manager Overview
Counter offers, send emails, sent emails
Creating a Sub-User
Creating and saving reports
Daily Task Reminders
Disable entire offer submission system
Do archived listings count for billing purposes?
Download report to an excel CSV file
General Tasks
How do I assign a task to a listing?
How do I assign a task to a team member?
How do I change the email address on my account?
How do I close my free account?
How do I create a series/group of tasks? (Task Plan)
How do I delete things?
How do I mark an offer as viewed?
How do I set a highest & best date?
How do I update my billing information?
How safe is my account data?
How to attach offer doc library to your listing?
How to check the status of my offer?
How to close out a listing?
How to counter offer
How to create custom offer fields?
How to create task plans in the buyer section
How to display the assigned user as the listing agent?
How to reactivate an archived buyer?
How to reactivate an archived listing?
How to submit an offer
How to turn off the entire offer submission system.
I don't see the account settings on my Manager Home screen, why not?
Importance of listing types
Include offer link in your MLS.
Managing BPOs overview
My listing isn't available for offers, why?
No task email notifications
Offer settings per listing
Offer submission system settings.
Overview
Overview of Listing Tasks
Overview of Managing Buyers
Printing a report
Reporting Overview
Reviewing your offer
Submitting an offer is easy
Task Notification Emails for Account Owner
Task Notification Emails for Sub Users
The "Links" tab explained
View Overview Demo
Was my offer submitted successfully?
We are not the listing agent
What are users?
What happens to buyers that I archive?
What happens to listings that I archive?
What is a general task?
What is my account storage limit?
What is restricted view?
When should I expect a response to my offer?
Who should I contact if I have questions about my offer?
Why can't I add an Asset Manager company to the system?
Why can't I open offer docs from my notification email?
Why is the save button missing for my user?
You DO NOT need an account to submit an offer