eBrokerHouse can help you with the submission of your offer and using the website. However, we are just a software company and are not affiliated in any way with the listing agent or seller. If you have questions about the status of your offer, specific documents required for the offer, earnest money check details, or any other questions regarding the real estate end of the offer, please contact the listing agent. If you have questions about the process of submitting or amending your offer online, you can contact open a support ticket.